Cindy Alvarez is an expert in customer research and iterative development. She’s the author of Lean Customer Development, a hands-on guide for validating product and feature ideas. She’s worked for small and medium-sized startups – and now runs user experience for Yammer (a Microsoft company). Cindy’s got a flair for explaining user-centered design in a compelling and understandable way. From her early days doing tech support for her professors at Harvard—to her current leadership role evangelizing lean tactics at Microsoft—Cindy thrives on new challenges. Listen in and learn how a seasoned UX expert blends customer development with product leadership.