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AI-powered Design Services

Drive retention & build an engaging product with GenAI

INNOVATE SMARTER

Your shortcut to product-market fit

Have you ever built & shipped a product or game you were SURE people would like… only to have it land with a THUD? 

It’s a painful & expensive lesson. We’ve worked on apps & games with that trajectory.

And we worked on breakthrough hits like The Sims, Netflix, Tetris, Bejewelled, Rock Band, Replika & Covet Fashion. 

These days, it’s easier than ever to turn your app ideas into a working prototype. 

But there’s no way to visualize & test the experience that app will deliver over time – other than to  build & run it. 

If you want to build a high-retention product that customers crave – we can help.

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WHO IT’S FOR

Trusted by startups, studios & leading brands

We come from the games industry, where the pace of innovation is relentless.

And we’ve found that the same methods that make games engaging can make your product irresistible & tip the scales towards success.

This goes WAY beyond simple gamification. We’ve helped teams at Disney, Netflix, Tesla, Electronic Arts, Ubisoft, NYTimes & dozens of startups validate early-stage ideas & design an engaging customer journey that met their business goals. 

Want details? Check out our success stories.

Working with Amy Jo is like having a world-class product designer in your pocket

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Eugenia Kuyda

CEO, Replika.ai

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PRODUCTS

Shiseido

After an rocky launch, we helped the team fix retention, refine customer targeting & increase online sales. 

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GAMES

Covet Fashion

We helped Crowdstar design and create a hit mobile game that’s still going strong 10+ years later

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Replika

We helped AI chatbot Replika boost retention & develop multiple revenue streams.

Ready to build your next hit? 

Amy Jo’s program & insights gave me practical, tangible design skills.

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Gina Bianchini

CEO, Mighty Networks

Amy Jo’s MVP methodology is fantastic. The results you’ll see are a no-brainer

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Ofer Leidner

President, Twill / Happify

Amy Jo has a refined, effective process for bringing new ideas to life

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Blair Ethington

VP @ eBay

HOW IT WORKS

Build smarter – visualize your Customer Journey 

After working with dozens of startups, we’ve learned that test visualize your Customer Journey with. To do this, you’ll:

  • identify & recruit your ideal high-need customers
  • design a compelling customer journey & habit loop
  • prototype your ideas with no-code end-to-end Storyboards
  • test your ideas with ideal customers using those storyboards

But let’s face it – most founders don’t have the research, design & testing resources needed to accomplish this.

Our Product Breakthrough Method solves this problem, & puts the power of great product design into your hands.

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DISCOVER

Identify your ICP (ideal customer persona)

Find high-need customers & understand their habits & unmet needs

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DESIGN

Habit-stack your product design

Design a compelling habit loop & customer journey

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STORYBOARD

Visualize your customer journey to build

Prototype your 30-day customer experience

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VALIDATE

Test you ideas with a low-fidelity prototype

Setup and run insightful tests with the right people.

We’ve helped dozens of teams find product/market fit. How can we help you? 

This program made me a better, more strategic product maker

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Ian Brand

Product Innovation @ General Motors

This program got everyone on the same page, testing our assumptions

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Allison Kelsey

Director of Product @ Geocaching

This program had invaluable impact on my product thinking – AND my product

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Chris Swain

Professor @ USC Iovine and Young Academy

Want to use Jobs-To-Be-Done to build the right product? You’re in good hands with Amy Jo

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Bob Moesta

Founder, ReWired Group

You’ve got to find your own window of opportunity. Game Thinking is your instruction manual.

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Garry Tan

CEO, Y Combinator

Game Thinking is WAY better than gamification. The more I learned, the more in love I fell with it

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Jared Spool

Founder, Makers of Awesomeness

WORK WITH US

Let’s make meaningful progress together

Professional Design

SERVICES

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We partner with your team to design, prototype & test your customer journey lightning-fast.

Who It’s For

Product teams who want to get meaningful results quickly.

Duration

4-12 weeks (varies by project)

What you get

We validate your product ideas,  using our design expertise & operational excellence.

Professional Design

COACHING

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We help you level-up your Product Design skills & become stronger product leaders. 

Who It’s For

Founders & product leaders who want to learn elite design skills.

Duration

6-24 weeks (group programs) 

What you get

  • 6 1-hr group coaching sessions
  • 30 short instructional videos
  • Journey Design Playbook
  • Progression Design Workshop
  • 1-hr private kickoff meeting 
  • JourneyMaker access (1mo)
  • Makers Club access (6mo)

Group Mastermind

COMMUNITY

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 Get expert support. GenAI tips & peer connections in our Mastermind coaching community.

Who It’s For

Builders working with GenAI who want to stay up-to-date

Duration

monthly & annual membership

What you get

  • Access to our Advanced Templates
  • 40 short videos + 50-page workbook
  • Access to JourneyMaker
  • Private Team KIckoff session
  • Private coaching sessions + Peer Group for extra support

Game Thinking gave me techniques to accelerate my research. Brilliant!

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Amanda Taylor

Head of Insights @ (stealth)

Game Thinking gets FAR better results for our clients than Gamification

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Jaxton Cheah

Gamification Coach

Game Thinking saved us from struggling through Customer Discovery on our own

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Cara Meverden

Podcasts @ Apple

Who we are

Pleased to meet you 👋🏽

Amy Jo Kim

Amy Jo Kim

Game designer & startup coach

I’ve helped hundreds of product leaders bring ideas to life – co-designed Rock Band, The Sims, eBay, Covet Fashion, & Happify –  run & sold a venture-funded startup.

Now I help innovative teams & leaders find product/market fit faster & delight customers with high-retention products & games.

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Scott Kim

Educational game designer

I’m a game designer specializing in puzzles & education games. I created the puzzle modes on Tetris & Bejeweled as well as helped to create adaptive math game Mastering Math for education giant ABCmouse.com.

I’d love to help you build more entertaining & effective product & games.

Frequently Asked Questions

My team needs to find product/market fit, can this help? 

YES! It’s perfect for teams who want to iterate faster & ship the right product to the right people.  To learn more, get in touch

When do meetings happen?

We host weekly AMAs with hot-seat coaching & peer feedback Tue @ 9am PT. VIP level includes private coaching & services. 

I’m a solopreneur – is this for me? 

If you’re a funded solopreneur & work with freelancers, it might be a fit. Contact us to learn more 

What is the time commitment?

We offer 3 levels of support. Your time commitment depends on your support level.  Contact us to learn more 

Let’s explore how we can help you succeed.  

Book your Discovery Call here


Enquire about our Product Breakthrough Services

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The path to success

How we deliver product breakthroughs

You don’t have to create working software or high-fidelity designs to get reliable customer feedback.

There’s a different… and better way.

Our Product Breakthrough Method delivers actionable customer insights about your product in weeks with minimal sunk cost in code or design

We help you move faster with a proven framework, proprietary GenAi platform, expert coaching, and professional creative services.

If you’re ready to accelerate – we’re excited to get you results 🚀

Keep reading to find out more…

Let’s make it work for you

Talk to us about your ideas and product.

We’ll help you get things done faster.

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Phase 1: Superfan Discovery   

Phase 1: Superfan Discovery   

Clarify your strategy & find the right  beachhead niche

  • Pitch Maker: define who you’re serving & what they need to make progress
  • Niche Finder: discover the key traits of a high-need beachhead niche
  • Screener Builder: draft your 6-question Screener Survey
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Phase 2: Sticky Habit Design 

Phase 2: Sticky Habit Design 

Build Long-Term Engagement From the Ground Up

  • Habit Synthesizer:  identify relevant Habit Stories among your Superfans
  • Loop Builder:  design a sticky Habit Loop around an existing anchor habit
  • Journey Crafter:  describe your customer’s goals during 4 Journey Stages
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Phase 3: End-to-End Storyboards

Phase 3: End-to-End Storyboards

Visualize Your End-to-End Customer Journey with No-code Storyboards

  • Beat Shaper:  identify the key Story Beats in your end-to-end journey
  • Persona Creator:  define how your customer will engage with your product over time  – specifying location, access device, time of day, anchor habits, & intent.
  • Storyboard Builder: visualize key “beats” in a 30-day customer experience
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Phase 4: Concept Validation

Phase 4: Concept Validation

Test Your End-to-End Journey with validated Superfans

  • Playtest Planner: create & run high-learning concept tests
  • Insight Clipper: collect video clips illustrating your key insights & findings
  • Brief Builder:  summarize what you learned & next steps to share with your team & stakeholders – including video highlights from customer play-tests.