UX

Teresa Torres is a rising star in product management, and the author of the popular “Product Talk” blog. She’s got an eclectic background in cognitive science, UX design, startup management and organizational change – which gives her a unique perspective on product discovery. Teresa shares her deep & hard-won product wisdom – and her inspiring perspective on the long game of product management. Learn how one talented product manager is forging a new path & shaking up the organizational change management game.

If you’ve ever struggled to get your team or organization to adopt Lean principles that really work – this interview is for you. Jeff Gothelf is a Lean UX expert who specializes in enterprise software & change management. In his new book, Sense & Respond, Jeff and his co-author Josh Seiden provide tools & techniques that help large organizations listen to customers & create new products continuously. In this fascinating interview, Jeff summarizes what he’s learned working with enterprise leaders – and pinpoints the speed bumps that get in the way of effective Lean product development. Listen in and discover how to implement change management that really works.

Christina Wodtke is a designer, educator and author who’s worked for a string of iconic Internet companies – Yahoo, LinkedIn, Myspace, and Zynga. Now she teaches design thinking, story structure and how to use OKRs – with her own unique twist. Christina has a gift for bringing ideas from different disciplines into design & management. Listen in and learn about Christina’s boundary-crossing model of design thinking as distributed cognition. It blew my mind – I know you’ll enjoy it to.

Samuel Hulick is a user onboarding expert who runs a popular website called useronboard.com where he deconstructs the initial experience of popular apps and services. I first met Samuel in Amsterdam, where were were both speaking at TNW Europe. We clicked immediately – and bonded over our shared love of great design – and smart design process. If you want to know what goes into creating a great first-time experience, listen in and discover how this tech-savvy designer became a world-class expert in onboarding.

Laura Klein a customer development ninja. She runs the “Users Know” website, and wrote UX for Lean Startups. In this episode, we explore design-led growth hacking, ninja user research techniques, and how to turn your hot idea into a high-learning MVP. Find out how to create better products with Laura’s special blend of Lean UX with smart customer research.

Steve Portigal a world-class expert in customer research, and the author of Interviewing Users, a practical handbook oh how to get the most value from customer interviews. In this podcast, Steve pulls back the curtain on his professional journey and shares powerful insights about who to talk with – and what to listen for – when you’re interviewing users.

Erika Hall is the co-founder of Mule Design, and the author of “Just Enough Research” – a handbook for improving design with smart, effective user research. Erika uses business goals to focus a project – and targeted customer insights to inform the design. She’s got a big bag of research techniques – and knows which ones to pull out to get the job done. If you’re into customer-centered design, Erika’s work is right up your alley.